IDS knows that the mortgage industry is fast-paced, results driven, and heavily regulated. With that in mind, IDS has a simple "out of the box" solution to generate compliant document packages within hours; however, because of our customers' sophisticated loan operations, IDS knows that complete implementation may take 45-60 days, sometimes more. We have found that our customers require multiple customizations and acknowledge that inserting a new piece of software in the business process takes time, resources, and exactness.
IDS dedicates one Implementation Specialist per account to act as a single point of contact throughout the implementation. Our specialists are flexible and motivated to implement the software as quickly as possible without compromising quality. IDS's aim is to provide you with excellent customer service as your new software is set up to your specifications.
There is no additional charge for setup and customization.